Terms & Conditions
Please read these Terms carefully before using our services.
1. Definitions
“WBL-DEV”, “we”, “us”, or “our” refers to Wilhelm Burger trading as WBL-DEV and includes contractors and freelancers engaged on a project basis where required. “Client” refers to any individual or business engaging our services.
2. Agreement
By requesting, accepting, or using our services, the Client agrees to be legally bound by these Terms & Conditions.
3. Scope of Services
We provide WordPress website design, development, and related services as agreed per project.
Any services not explicitly agreed in writing are excluded and may be quoted separately.
Logo design is not included in website packages and is offered as a separate service. Where required, logo design may be fulfilled by a third-party design partner. WBL-DEV remains the primary point of contact for the Client.
4. Project Commencement & Payment Structure
A 50% deposit is required to secure and commence any project. Work will not begin until the deposit has been received.
The remaining 50% balance is due upon project completion and prior to website launch, handover, or transfer of access.
The deposit becomes non-refundable once any project work has commenced.
“Commencement of work” includes onboarding, project planning, design setup, wireframing, or any development activity.
The deposit secures production time and reserves a dedicated project slot.
5. Client Responsibilities
The Client is responsible for providing accurate and complete content, materials, and instructions required for the project.
Delays in providing required information may result in project delays, for which WBL-DEV is not responsible.
6. Revisions & Scope Control
Reasonable revisions are included during the agreed review phase.
Any work outside the agreed scope, including additional pages, features, or redesign requests, will be quoted and billed separately.
7. Payment Terms
All invoices are due and payable immediately upon issue unless otherwise agreed in writing.
Failure to make payment may result in suspension of services, withholding of deliverables, or project termination.
No ownership, access, or transfer of website files, assets, or deliverables will occur until full payment has been received.
8. Monthly Retainer Services
Monthly retainers provide ongoing maintenance, updates, and support as agreed.
Retainers are billed monthly in advance and are payable immediately upon invoice.
Failure to pay may result in immediate suspension of services.
Retainers may be cancelled by either party with 30 days written notice unless otherwise agreed.
Unused time or services within a billing period do not roll over.
9. Hourly Support Services
Ad-hoc support is billed at an hourly rate, with a minimum charge of one hour.
Time is calculated based on all work performed, including communication, investigation, and implementation.
Work may commence upon request, and invoices are payable immediately upon issue.
10. Third-Party Services
We may use third-party providers such as hosting, domain, or plugin services.
We are not responsible for their performance, pricing, availability, or policies.
11. Data & Hosting Responsibility
Unless otherwise agreed in writing, the Client is responsible for backups and data integrity.
WBL-DEV is not liable for data loss, security breaches, or service interruptions.
12. Limitation of Liability
To the maximum extent permitted by law, WBL-DEV shall not be liable for any indirect, incidental, or consequential damages, including loss of profit, data, or business.
13. Cancellation & Termination
Either party may terminate services with written notice, subject to payment for all work completed up to the termination date.
14. Turnaround Times
All timelines are estimates and depend on Client responsiveness and timely delivery of required content.
15. Affiliate Disclosure
This website may contain affiliate links to third-party services, including domain registration and hosting providers.
If a Client purchases services through these links, WBL-DEV may earn a commission at no additional cost to the Client.
Recommendations are made in good faith based on experience.
Any agreement entered into with third-party providers is solely between the Client and the provider. WBL-DEV accepts no liability for their services.
16. No Guarantees
We do not guarantee specific results, including SEO rankings, traffic, or business outcomes.
17. Privacy
Personal information is handled in accordance with our Privacy Policy.
18. One-Page Mini Website & Public Data
WBL-DEV provides a subscription-based One-Page Mini Website service that allows Clients to publish selected business and contact information on a publicly accessible web page.
By subscribing to this service, the Client expressly acknowledges and agrees that:
- Selected information, including business name, contact details, email address, WhatsApp number, services, operating hours, images, descriptions, social media links, logos, pricing information, and related business content, may be displayed publicly online.
- The One-Page Mini Website may be made available for discovery through search engines, including Google and Bing, via standard indexing methods such as crawling and sitemaps.
- Search engine indexing, rankings, visibility, traffic, enquiries, leads, and search results are determined solely by the relevant search engines and third parties, and WBL-DEV makes no guarantees regarding any indexing, ranking, visibility, traffic, enquiries, leads, conversions, or business outcomes.
- WBL-DEV is authorised to process, store, display, publish, and distribute information supplied by the Client for the purpose of providing the One-Page Mini Website service.
- The Client warrants that all information, images, logos, trademarks, contact details, descriptions, pricing, qualifications, licences, registrations, certifications, and other content supplied to WBL-DEV by email, online form, messaging platform, telephone, or any other method is accurate, complete, lawful, non-misleading, and that the Client has all necessary rights, permissions, authority, licences, registrations, permits, and approvals required to publish such content and provide the advertised products or services.
- The Client warrants that they are the owner of the business or are duly authorised to act on behalf of the business.
- The Client warrants that the publication of any content supplied to WBL-DEV does not infringe any copyright, trademark, intellectual property right, privacy right, contractual right, or other right of any third party.
WBL-DEV publishes information supplied directly by the Client and does not independently investigate, verify, endorse, certify, guarantee, approve, monitor, audit, or warrant the accuracy, legality, reliability, qualifications, licensing, registrations, products, services, claims, representations, pricing, reviews, or business practices of any Client or business listed through the One-Page Mini Website service.
The Client acknowledges that WBL-DEV acts solely as a provider of website publishing and hosting services and does not act as an agent, representative, partner, employer, guarantor, certification authority, regulator, verifier, or promoter of any listed business.
Any person who chooses to contact, engage with, purchase from, book with, contract with, or otherwise transact with a listed business does so entirely at their own risk.
To the fullest extent permitted by applicable law, WBL-DEV shall not be liable for any loss, damage, injury, claim, dispute, fraud, misrepresentation, negligence, defective products, poor workmanship, service failure, non-performance, financial loss, indirect loss, consequential loss, reputational damage, loss of profits, business interruption, or any other consequence arising from information supplied by a Client or from dealings between a visitor and a listed business.
The Client agrees to indemnify and hold harmless WBL-DEV, its owner, contractors, employees, and service providers against any claim, complaint, action, investigation, loss, damage, liability, penalty, fine, cost, or expense (including reasonable legal costs) arising directly or indirectly from content supplied by the Client, the Client's business activities, products, services, representations, advertisements, or any breach of these Terms and Conditions.
WBL-DEV reserves the right, but is under no obligation, to review, investigate, verify, edit, suspend, disable, remove, refuse, or restrict access to any One-Page Mini Website or content where complaints, fraud allegations, legal concerns, policy violations, misleading information, unlawful activity, intellectual property disputes, reputational risks, regulatory concerns, or other concerns are reported or reasonably suspected.
WBL-DEV may cooperate with law enforcement authorities, regulatory bodies, courts, internet service providers, hosting providers, payment providers, or other lawful requests where required by applicable law.
The Client remains solely responsible for all content published on their One-Page Mini Website and for all interactions, transactions, products, services, representations, obligations, warranties, commitments, licences, registrations, and legal compliance associated with their business.
Upon cancellation or termination of the One-Page Mini Website service, WBL-DEV may remove the published page and associated content from public access.
This processing is performed in accordance with POPIA Section 11, the WBL-DEV Privacy Policy, and applicable South African law based on the Client's consent and the necessity of providing the requested One-Page Mini Website service.
19. Governing Law
These Terms are governed by the laws of South Africa.
20. Force Majeure
We are not liable for delays or failures caused by events beyond our reasonable control, including power outages, internet failures, or third-party disruptions.