Ad-Hoc Website Support

Get practical help with website issues, content updates, new pages, design changes and additional functionality across WordPress, WooCommerce, PHP and custom-built websites.

Website Support Services

Ad-Hoc Website Support

R450 / hour

Perfect for bug fixes, updates, website changes, technical troubleshooting, performance issues, security problems and general website support.

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Included

  • ✓ No monthly contracts
  • ✓ Free initial assessment
  • ✓ Minimum billing of 1 hour
  • ✓ WordPress, WooCommerce, PHP & custom websites

Website Updates & Changes

Need to make changes to your website? Get help with one-off website updates, new pages, content changes, design improvements and additional functionality without an ongoing maintenance plan.

Content & Page Updates

  • ✓ Website content and copy
  • ✓ Images, media and page sections
  • ✓ Services, products and business information
  • ✓ Menus and website navigation

New Pages & Features

  • ✓ New website and landing pages
  • ✓ Contact and enquiry forms
  • ✓ New products and services
  • ✓ Additional website functionality

Design & Development

  • ✓ Website design and layout changes
  • ✓ Mobile and responsive improvements
  • ✓ Custom PHP development
  • ✓ API and third-party integrations

Common Website Problems We Fix

We fix website issues including broken functionality, slow performance, security problems, form errors, WooCommerce issues and PHP problems.

Website Errors & Crashes

  • ✓ Website showing a blank page
  • ✓ 500 internal server errors
  • ✓ PHP errors
  • ✓ Database connection errors
  • ✓ Broken pages and layouts
  • ✓ Website crashes after updates
  • ✓ Fatal errors
  • ✓ Redirect loops
  • ✓ SSL and mixed content errors
  • ✓ JavaScript errors
  • ✓ CSS styling problems
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E-commerce & WooCommerce

  • ✓ Checkout not working
  • ✓ Cart issues
  • ✓ Payment gateway errors
  • ✓ Products not displaying correctly
  • ✓ Emails not sending
  • ✓ Shipping problems
  • ✓ Coupon codes not working
  • ✓ Variable product issues
  • ✓ Slow online stores
  • ✓ Broken product layouts
  • ✓ Orders not processing
  • ✓ Tax calculation problems
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Website Speed Optimisation

  • ✓ Slow website performance
  • ✓ Improve Core Web Vitals
  • ✓ Slow mobile performance
  • ✓ Image optimisation
  • ✓ Render-blocking scripts
  • ✓ Large layout shifts
  • ✓ Caching configuration
  • ✓ Database optimisation
  • ✓ Slow hosting troubleshooting
  • ✓ PageSpeed optimisation
  • ✓ Reduce website loading times
  • ✓ High server resource usage
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Website Security & Malware

  • ✓ Hacked websites
  • ✓ Malware removal
  • ✓ Spam link injections
  • ✓ Japanese keyword hacks
  • ✓ Google blacklist removal
  • ✓ Malicious redirects
  • ✓ Brute force attacks
  • ✓ Compromised admin accounts
  • ✓ Suspicious users
  • ✓ Clean infected website files
  • ✓ Phishing malware warnings
  • ✓ Website security hardening
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Web Forms & Email Issues

  • ✓ Contact forms not sending
  • ✓ Website emails not arriving
  • ✓ SMTP configuration
  • ✓ Forms going to spam
  • ✓ Gravity Forms troubleshooting
  • ✓ WPForms errors
  • ✓ Form submissions disappearing
  • ✓ WooCommerce emails not arriving
  • ✓ Email deliverability issues
  • ✓ reCAPTCHA problems
  • ✓ Mail server connection issues
  • ✓ PHP mail errors
  • ✓ Broken quote request forms
  • ✓ Website enquiry forms not working
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WordPress & PHP Support

  • ✓ WordPress login problems
  • ✓ wp-admin redirect issues
  • ✓ WordPress update problems
  • ✓ Plugin compatibility issues
  • ✓ Elementor problems
  • ✓ WordPress menus not working
  • ✓ Mobile layout issues
  • ✓ Broken WordPress widgets
  • ✓ Media library errors
  • ✓ Broken shortcodes
  • ✓ PHP development and fixes
  • ✓ Custom website functionality
  • ✓ API integrations
  • ✓ Custom code troubleshooting
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