Privacy Policy
This Privacy Policy explains how we collect, use, disclose, and protect your personal information.
1. Introduction
"WBL-DEV", "we", "us", or "our" refers to Wilhelm Burger trading as WBL-DEV. Where necessary to deliver certain services, we may engage trusted third-party contractors or service providers. "Client", "you", or "your" refers to any individual or business engaging our services.
This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 ("POPIA") and other applicable laws.
Wilhelm Burger acts as the Information Officer for WBL-DEV.
2. Information We Collect
Depending on how you interact with us, we may collect the following information:
- Name and surname
- Company name (where provided)
- Email address
- Phone number (where provided)
- Billing information where required
- Business and project information you provide
- Website usage information such as IP address, browser type, device information, and pages visited
This information is collected when you contact us, request a quotation, engage our services, or interact with our website.
3. How We Use Your Information
We may use your personal information to:
- Respond to enquiries and provide quotations
- Deliver our services
- Communicate regarding your project
- Issue invoices and process payments where applicable
- Improve our website and services
- Maintain website security and prevent fraud or misuse
- Comply with legal and regulatory obligations
We do not sell, rent, or trade your personal information.
4. Lawful Basis for Processing
We process personal information where permitted by POPIA, including:
- With your consent
- To perform services you have requested
- To comply with legal obligations
- Where it is necessary for our legitimate business interests, provided your rights are not overridden
5. Sharing of Personal Information
We only share personal information where reasonably necessary to provide the services you have requested. This may include trusted third-party service providers or independent contractors who assist with specific aspects of a project.
- Website hosting providers
- Domain registrars
- Email service providers
- Payment service providers (where applicable)
- Website analytics providers
- Independent contractors engaged to deliver specific services
We only share information necessary for those parties to perform their services. They remain responsible for protecting the information they receive in accordance with applicable laws and their own privacy policies.
6. Data Storage & Security
We take reasonable technical measures to safeguard your personal information against loss, unauthorised access, disclosure, alteration, or destruction.
While we take reasonable precautions, no method of electronic storage or transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, to provide our services, comply with legal obligations, resolve disputes, or enforce our agreements.
8. Your Rights
Subject to applicable law, you have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of personal information where applicable
- Object to certain processing activities
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the details below. We may request proof of identity before processing your request.
9. Cookies & Analytics
Our website may use cookies and similar technologies to improve functionality, analyse website usage, and enhance your browsing experience.
You may disable cookies through your browser settings, although doing so may affect certain website features.
10. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those websites. We encourage you to review their privacy policies before providing personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with immediate effect unless otherwise stated.
12. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights under POPIA, please contact:
Wilhelm Burger
Information Officer
WBL-DEV
13. Complaints
If you believe your personal information has been processed in a manner that does not comply with applicable data protection laws, you have the right to lodge a complaint with the Information Regulator (South Africa).