Ad-Hoc Website Support

Yes. I provide WordPress support for existing websites, whether I originally built the website or another developer created it. I can help with website changes, content updates, design adjustments, technical problems, bug fixes, additional functionality and WordPress development.

Yes. You do not need to have your website built by WBL-DEV to request support. I can assess an existing WordPress website, review its setup and help with the changes or technical work you need. Access to the website and hosting environment may be required depending on the task.

Yes. If your previous web developer is no longer available or you need someone else to handle website updates and technical support, I can assess the existing website and discuss taking over the work. This includes reviewing the current setup, understanding the requirements and identifying any issues that need attention.

A complete redesign is not always necessary. If your existing website is suitable for further development, I can help improve its layout, update content, fix problems, add new features and make technical improvements without rebuilding everything. I can assess the website and advise on the most practical approach.

Absolutely. Ad-hoc website support is suitable for individual tasks as well as larger development requirements. You can request help with a small content update, an Elementor layout adjustment, a broken feature, a new website section or other changes without signing up for a monthly maintenance contract.

Yes. You can request support whenever you need website work done. There are no monthly contracts or ongoing commitments for ad-hoc support. If you need regular WordPress updates, backups and maintenance, you can also enquire about my separate monthly WordPress maintenance service.

Yes. You do not need to know the technical cause of a problem before contacting me. Explain what is happening, what you expected the website to do and when the problem started. I can investigate the issue and help identify what needs attention.

Yes. I provide WordPress development and technical support for existing websites. This includes troubleshooting, plugin issues, website changes, custom functionality, PHP development, Elementor adjustments, integrations and general WordPress problem-solving.

Yes. I can work with existing Elementor websites to update page layouts, change text and images, adjust sections, improve mobile layouts, fix display problems and make other design changes within the existing website.

Yes. Plugin conflicts can cause broken layouts, errors, missing functionality and problems after WordPress updates. I can investigate plugin compatibility issues, identify potential conflicts and work on resolving the underlying problem.

Yes. WordPress core, theme or plugin updates can sometimes cause compatibility problems. I can investigate the issue, check for errors and work on restoring the affected functionality. The appropriate fix will depend on the cause of the problem and the website's current setup.

Yes. I can add additional functionality to existing WordPress websites, depending on the requirements. This may include custom forms, new website features, integrations, additional page functionality and custom PHP development.

Yes. I can investigate and correct responsive layout problems affecting mobile phones, tablets and desktop screens. This includes spacing, overlapping elements, text display, images, navigation menus and other mobile presentation issues.

Yes. I can update existing website content, replace images, add new sections, change business information, update services and products, adjust navigation menus and create additional pages.

Yes. I can investigate broken WordPress websites, including blank pages, PHP errors, database connection problems, broken layouts, redirect loops and functionality that has stopped working. The first step is to identify the cause before deciding on the appropriate repair.

Yes. I can investigate WordPress errors, including HTTP 500 internal server errors, fatal PHP errors, database errors and other server-side problems. Depending on the issue, troubleshooting may involve reviewing error logs, configuration settings, plugins, themes and hosting.

Yes. A blank WordPress page can be caused by PHP errors, plugin conflicts, theme problems or server configuration issues. I can investigate the website and work on identifying and resolving the cause.

Yes. I can troubleshoot contact forms, enquiry forms, quote request forms and other website forms that are not submitting correctly or sending email notifications. This can include checking form settings, SMTP configuration, email delivery and server-side errors.

Yes. I can investigate website email delivery problems, including SMTP configuration, PHP mail errors, incorrect form settings and email notifications that are not being sent. Email delivery can also depend on the domain's DNS records and the receiving mail provider.

Yes. I can investigate CSS styling issues, JavaScript errors, broken interactive elements, layout problems and scripts that are not behaving as expected. This can involve reviewing the website's theme, custom code and third-party scripts.

Yes. I provide custom PHP development for existing websites and web applications. This includes adding functionality, modifying existing code, building custom forms, working with databases, integrating APIs and troubleshooting PHP-related problems.

Yes. Where the requirements call for functionality beyond standard WordPress settings or plugins, I can develop custom PHP solutions. This may include custom functionality, database interactions, integrations and changes to existing website behaviour.

Yes. I can help integrate third-party APIs with existing WordPress websites and custom-built applications. Depending on the API, this may involve retrieving data, sending information, connecting external services and displaying information on your website.

Yes. I can assess integration requirements involving external systems, databases and third-party services. Depending on the available API and technical requirements, this can include data exchange, automated processes and custom integrations.

Yes. If an existing plugin does not meet your requirements, I can assess whether custom development is a suitable alternative. This may involve PHP, JavaScript, database development or API integrations, depending on what the functionality needs to do.

Yes. I can help with existing WooCommerce stores, including product updates, checkout problems, cart issues, payment gateway errors, shipping settings, email notifications, layout changes and additional store functionality.

Yes. I can investigate checkout problems, including payment gateway errors, checkout validation issues, shipping configuration problems, plugin conflicts and errors that prevent customers from completing their orders.

Yes. I can help update products, improve product layouts, adjust store pages, change checkout behaviour, investigate order problems and add functionality to an existing WooCommerce store.

Yes. I can investigate slow WordPress websites and identify potential performance bottlenecks. This may include image optimisation, caching, database performance, plugins, scripts, server response times and other factors affecting website loading speeds.

Yes. WordPress speed optimisation can include reviewing caching settings, optimising images, investigating render-blocking scripts, reviewing plugins and improving other aspects of website performance. I can also assess Core Web Vitals and PageSpeed Insights results to identify areas that need attention. Specific results depend on the website and its hosting environment.

Yes. I can assess Core Web Vitals, including Largest Contentful Paint (LCP), Interaction to Next Paint (INP) and Cumulative Layout Shift (CLS). Based on the findings, I can work on performance improvements such as image optimisation, layout adjustments, script optimisation and caching configuration.

I can assess compromised WordPress websites and investigate malware, suspicious files, malicious redirects, spam links and unauthorised users. The appropriate recovery work depends on the extent of the compromise, available backups and hosting access.

I can investigate malware infections, suspicious code, spam link injections and malicious redirects on WordPress websites. I can also assess affected files and security settings and advise on the work required to clean and secure the website.